In lead generation, you optimise toward an enquiry and judge the result weeks later. In ecommerce, the sale happens in the same session, the margin varies by product, and the targeting is decided by a feed rather than a keyword list. Agencies that treat the two the same way end up running a store's account like a lead-gen account with a shopping cart attached.
Ecommerce ppc management means working at product level. Which items are profitable at their current cost per sale, which are being starved of budget, which are disapproved and invisible, and which are selling well to people who would have bought anyway. Those questions are answered in the feed and the reporting, not in the keyword list.
As an ecommerce google ads agency we manage the whole paid stack for online retailers: Shopping, Performance Max, Search for the terms that still deserve it, and remarketing to recover the carts that did not convert. Our ecommerce ppc services cover accounts from a few hundred products to catalogues in the thousands, on Shopify, WooCommerce and Magento.
Feed first: disapprovals cleared, attributes completed and titles rewritten, because for Shopping and Performance Max the feed is the targeting
Margin-based targets: a 60% margin product and a 12% margin product cannot share a return on ad spend goal
New customers measured separately: so growth is visible rather than hidden inside a flattering blended figure
Full-funnel coverage: Shopping and Performance Max for discovery, Search where intent is explicit, remarketing for recovery
Seasonality planned in advance: budgets, feeds and stock levels prepared before the peak, not during it
Campaign-type detail lives on its own pages: Google Shopping Ads management for feeds and Shopping campaigns, Performance Max management for automated campaigns, and Google remarketing services for cart recovery.
Blended ROAS hides unprofitable products. One account-wide target means strong-margin products quietly subsidise weak ones, and nobody can see it from the campaign view.
Automation needs product data to work with. Performance Max and Shopping read the feed to decide what to show. A neglected feed limits every campaign built on it.
Repeat buyers inflate the numbers. Without new-customer reporting, an account can look like it is growing while simply re-selling to the existing list.
Rising costs squeeze thin margins first. When clicks cost more, products with 15% margins stop working long before the account-level ROAS shows a problem.
Google ads for online stores is now multi-surface. Search, Shopping, YouTube, Discover and Display all sell products, which makes structure and attribution harder than it was three years ago.
Eight areas, from the feed that decides your targeting through to the reporting that tells you whether the business actually grew.

Most ecommerce accounts are organised the way the website is organised, which is rarely how the money works. We structure around margin, price band and sales velocity instead, so budget can be controlled where the profit actually sits and reporting answers commercial questions rather than describing the catalogue.
Most ecommerce accounts gain more from reallocation than from extra spend.

Targets are calculated from what each product actually earns, not set at one account-wide number and reviewed quarterly.

Product data is treated as part of the campaign, because in Shopping and Performance Max it is the targeting.

You see whether the account is growing the business or re-selling to the list you already had.

We work with your existing feed setup where it is sound, and tell you plainly when it is the thing holding you back.

Budgets, feeds and stock exclusions prepared before the season, with a post-peak review afterwards.

Revenue in the account is checked against revenue in your store before anyone optimises against it.
Retail accounts reward order of operations: fix what blocks products from serving, structure around profit, then spend more.

We start with the commercial facts, because they decide every target we set afterwards.
Shopping ads show a product image, title and price directly in the results, which suits someone who knows roughly what they want and is comparing options. Search ads carry a message rather than a product, which suits broader or less product-specific intent: "best running shoes for flat feet" is a question, not a product request. Most stores need both, weighted toward Shopping.
In practice we usually keep Shopping and Performance Max doing the heavy lifting on product demand, and run Search for a narrower set of purposes: defending your brand name, capturing category and problem-led searches where a product listing answers poorly, and promoting ranges where the message matters more than the price comparison. The split is reviewed on performance rather than fixed at setup.
Smaller catalogues and newer stores are not simply scaled-down versions of large ones. With limited conversion volume, automated bidding has little to learn from, so early accounts usually run with tighter control and a narrower product focus until there is enough data to hand over.
We typically start new stores on a clean feed, a small group of proven or high-margin products, and accurate conversion tracking from day one. Only once those products are selling at a sustainable cost do we widen the catalogue, add Performance Max, or introduce remarketing. It is slower than launching everything at once, and considerably cheaper.
Retainers are priced on catalogue size, feed condition, the number of campaign types in scope and how many markets you sell in. Feed work is included in every plan, and your management fee is always stated separately from ad spend.
Get a free product feed audit to identify product data issues, improve Google Shopping readiness, and find opportunities to make your ad spend work harder.
The only honest answer is: whatever clears your margin. Work out break-even first — a 50% margin product breaks even at about 2x, a 25% margin product at 4x, a 15% margin product at nearer 6.7x — then set a target above that line for each product group. Industry averages are close to useless here, because two stores in the same category can have margin structures that make the same ROAS figure excellent for one and loss-making for the other.
Usually both, weighted toward Shopping. Shopping ads show the product, price and image to people comparing options, which is where most purchase intent sits. Search ads carry a message, so they earn their place on brand defence, category and problem-led searches, and ranges where positioning matters more than price. We review the split on performance rather than setting it once.
Yes. Shopify is the most common setup we see, usually through the Google & YouTube channel with feed rules or a feed tool where title control is needed. WooCommerce and Magento depend on the feed plugin or export in use. We work with your existing setup where it is sound and tell you plainly when the current route is the thing blocking the work.
Included. For Shopping and Performance Max the feed is the targeting, so managing campaigns without touching the feed would be managing half the job. Feed audits, title rewrites, attribute fixes and custom labels are part of the retainer.
Start from your margin and your target cost per sale rather than a percentage of revenue. Estimate from your category's cost per click and your site's conversion rate what a sale currently costs to buy, then work out how many sales at that cost your margin supports. We model this with you before recommending a budget.
Yes, and it is usually one of the first things we do, because a disapproved product cannot sell at all. We work through disapprovals by cause — price or availability mismatches, missing attributes, image problems, policy issues — starting with the highest-revenue items.
By reporting them separately. We configure new customer acquisition settings, upload existing customer lists so the system can tell the difference, and show new versus returning performance every month rather than blending them into one number that always looks better than it is.
Most retailers end up running both, with clear rules about which campaign owns which products. Standard Shopping gives product-level control and clearer reporting; Performance Max reaches further across Google's surfaces using the same feed. What matters more than the choice is brand exclusions and clean conversion data, without which Performance Max will flatter itself.
Feed fixes and disapproval clearances can change what sells within days, because products that could not serve suddenly can. Structural and bidding changes need a learning period, and we plan on 60 to 90 days of data before judging an account's steady-state return.
Yes. Your Google Ads account, Merchant Center and feed setup stay in your name with your billing. We work through manager access you can revoke at any time, and your campaign and conversion history stays with you.
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